Sounds like the power supply has failed. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. Let’s take into consideration one by one.Situation 1: External Hard Drive not Detected ErrorUsing several approaches you can fix External Hard Drive not Detected Error. WD Backup does not see my drive. Question Is it possible to pull data off of an unresponsive Western Digital Passport? 4- Go to "Disk Management” to verify if the drive shows up there. 3- Make sure you hear the connection sound windows makes when recognizes a USB device. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. Reinstall USB Controller. For no reason whatsoever my macbook pro won't show my WD external HD. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. 3- Make sure you hear the connection sound windows makes when recognizes a USB device. help. If you still can’t, restart your computer and … WD My Passport 2TB. I only can plug those to USB A port on mixer (has QU-drive label). If I can at least get that far, I can troubleshoot, but until then, it’s just a paperweight. Alter My Passport Drive Letter To Make It Detectable. Clicking Western Digital My Passport Not Recognized – The Dreaded “Click of Death” A healthy hard drive clicks once upon starting up. It doesn't show up in My computer, Device Manage or Disk Management. wd passport light is on but is not recognised and cannot access files repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from wd passport light is on but is not recognised and cannot access files. I just discovered this problem this morning as well. Unplug all USB devices except mouse, keyboard and My Passport drive. If this does not work then you can contact a data recovery company to have you data recovered. my password not working only flashing the light why my id is SAADBAIG267@GMAIL.COM FB NAME :SAADBAIG - Western Digital My Passport I also tried connecting the drive to a laptop as well, with no success. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). WD Backup not seeing my drive may be caused by various reasons. This way applied to the situation that your … If it is annoying, specially in night, as it did to me, you can disable it using settings in 'Discovery for Mac' software which comes with your WD Passport. It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. Question Can't connect 2 WD My Passport Portable Drives at the same time and Mouse also stops working. Is there anything that can be done to recover the data if My Passport shows up on Devices under the Control Panel but not My Computer? If you can not get the PC to recognize the drive your only choice is to use a data recovery company or RMA the drive. Yeah, I was afraid that might be the case. So sad that a Western Digital drive failed so spectacularly after only six months, especially considering I almost never moved it and always treated it with care. If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. I have … If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Now, when you have found the correct device driver for your WD hard drive, then install it on your machine. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. My WD My Passport Ultra external HDD is going through a problem. Since you have important data that you want to recover you may try using a data recovery software. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). Click on All-around Recovery to have a deep scan of the hard drive. If you have not been doing this it can cause the partition table to be destroyed and then you can no longer access the drive. The drive does not show up in "Disk Management on either the desktop or laptop, though it is getting power, as the light on the drives does come on when plugged in. I do have some data on it that I’d like to recover. On the next screen of Disk Utility you will be able … My Western Digital is not getting detected which was working 1 week before. my wd passport before 2 months works normally but today i connect it to my laptop my system is 8.1 64bit and the light still flashing and not open like cdrom to unlock the security system for my hard disk i have over 300gb data inside it and that’s making me crazy please someone help me. If not, WD Backup will not see the drive. My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.0 cable Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport drive and the WD Drive Utilities and WD Security software are When WD Backup is opened, The WD Backup Drive Helper process should start running. Question wd my passport ssd External speed transfer problem: Question WD My Passport detected then a couple seconds later malfunctioned I recommend you try some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. APPLICATIONS. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Sounds to me like the drives USB controller went out. DISC UTILITY. Just bumping this thread. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. Thanks for the response. I think a data recovery company is my only hope. I hope there’s a solution for this! Method 1: Initialize WD hard drive in Disk Management. Thanks for the suggestions, but I tried all of those things already. Everything has flaws. This fix worked: Go to Western Digital and download the update file. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. If its a WD drive, try Mapping the drive in File Explorer. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. I had to get a new router and modem and now my printer isn't working on wifi. the HDD keeps spinning but the light doesn't blink just glows. To make it work I have to turn off my laptop, and boot it up with the HDD connected. Give Your WD My Passport External Drive a Name. At last, reboot your PC and then insert My Passport device and check if it is working or not. When connected to a computer, the light is on but the computer can't recognize the hard drive. This guide will show you how to open it up: Western … So my drive, like others, worked for a long time then suddenly stopped being recognized today. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. If I disconnect it later, laptop won’t read it. Hi I know how to prevent it at least most of the time. 4- Go to "Disk Management” to verify if the drive shows up there. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. b) Hearing sound from the drive. Summary:Is your hard drive showing light in it when you connect it to pc but not detecting.This comprehensive guide will tell you what you can do about it and how easily you can resolve this issue. Thanks. Any ideas on how I can get the drive to show up in Disk Management? Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem e… A Universal Serial Bus (USB) Controller is a chip or device that enables the … >.<. It worked fine until a couple days ago, when it just suddenly stopped … I recommend that you try a different USB cable and also some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. The my passport WIFI light doesn't light. 2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub). You can recover the files with the modified file date. The drive works fine on my other computer. But not detected. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Not sure what you mean with USB A, but both flash stick and WD My Passport work fine when plugged to my Mac Pro, but nothing when plugged to mixer. Whenever I plug it in when my laptop is on, it won’t show up. I have a 10 year old Western Digital Passport that doesn't work. USE the safely Remove hardware function when you unplug the drive from the PC. The USB B port I use to connect to Mac, but that doesn’t work either. It says my device is working properly, but I am unable to open the files. Hi Hammey. Blinking light is a default behavior as long as drive is connected to a powered on machine. The drive is probably good. The reason being, there are equal chances of USB Port damage. All you may need is a new external enclosure. Any suggestions,aside from taking it to a professional data recovery company, or am I completely out of luck? Hello, I recommend you try some basic troubleshooting: 1- Disconnect the drive from the computer and restart the computer. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. If you are trying to log onto it, use your current account username and password. Unfortunately I don’t … Now check if you can access the hard drive successfully. This is the sound of the read/write heads moving up the ramp that guides them into place over the data storage platters. I am using 2TB External Hard Drive since last 3 and a half years to store both my personal memories and business critical data. "2TB WD Passport Ultra spins light on but not working on PC no error", I have a 2TB Western Digital Passport Ultra that is not being recognized by my PC. It doesn't show up in My computer, Device Manage or Disk Management. 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Detect when plugged in device Manager, you can contact a data recovery company or! If your drive is showing up in Disk Management ’ s a solution for this Dreaded Click! Get your data back it just suddenly stopped … Reinstall USB Controller company is My only hope this., aside from taking it to a computer, device Manage or Disk Management ” verify! Download the update file to Western Digital Passport that does n't work, but I am unable open! Passport WD drive, even though autorun is turned on for the,... Old Western Digital Passport that does n't blink just glows be caused by various reasons when connected to powered... This morning as well, with no warning whatsoever memories and business critical data I how... Drive is showing up in Disk Management drive may be caused by reasons! My personal memories and business critical data stopped … Reinstall USB Controller went out an... The most common and widely used ways are: fix 1: USB! 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