A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. Excluding the warranty charge, consolidated gross margin was 39.5%. We don’t want this article to scare away anyone from using Trex decking problems are extremely rare. So the only way to keep the deck clean is to scrub it with warm soapy water every time it gets dirt on it. For our early generation composite decking (Trex Accents, Trex Origins, Trex Brasilia, Trex Profiles or Trex Contours), Trex does not recommend the use of a power washer. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they would only replace 113 of the 144 defective boards. Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. Staining is an option with Trex but only certain types will work. Scrubbing your Trex deck regularly with a soft brush, warm soapy water and a small amount of bleach is recommended to fight against mold and mildew growth, which is a common problem with Trex Decking. Drive a nail every few joists before you install your next deck board. It seems that under some conditions the coating seal placed on Trex composite decking can fail, exposing it to the elements. This problem lasted all summer. 140,374,926 shares issued and 115,785,673 and 116,481,442 shares outstanding at Sanding destroys this shell layer and causes odd discoloration and markings in the surface that are irreversible. I could just go out and sweep most of the dirt off and hose most everything else. Chalk lines are typically used in construction to mark straight lines. Use the proper fasteners and make sure to fasten deck boards in the right way. Framing with steel eliminates a lot of issues you can face when framing with wood. Bigger gaps allow for material to fall through and provide a place for water to drain but how big is big enough? Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Trex does not warrant against and is not responsible for any condition attributable ", "If … It’s not wood, so it shouldn’t be expanding and contracting due to temperature changes, right? Reconciliation of net income (GAAP) to EBITDA (non-GAAP) is as follows: EBITDA as a percentage of net sales (EBITDA margin). We believe that the use of non-GAAP measures helps investors to gain a better understanding of our core operating results and future prospects, consistent with how management measures and forecasts the Company’s performance, especially when comparing such results to previous periods or forecasts. The Trex company formed in 1996, and its original product was one of the first alternatives to wood decking. Are you kidding? September 30, 2020 and December 31, 2019, respectively, Treasury stock, at cost, 24,777,502 and 23,893,484 shares at September 30, 2020 and A live webcast of the conference call will be available in the Investor Relations section of the Trex Company website at 3Q20 Earnings Webcast. Now having said all that and assuming your deck is framed properly, is Trex decking bouncy? Setting the gaps for your deck boards is a tricky issue. Net income for the 2020 third quarter was $43 million, or $0.37 per diluted share, representing increases of 2% and 3%, respectively, from net income of $42 million, or $0.36 per diluted share, in the 2019 third quarter. Many Trex deck owners have complained of flaking, deterioration and even in extreme cases virtual disintegration of their Trex decks. The non-GAAP measures included in this release are not meant to be considered superior to or a substitute for our GAAP results. When homeowners ask us how long will Trex decking last, we start with the minimum 25 to 30 year span covered by the warranty. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Since that time Trex has diligently worked to revise, expand, and perfect their line of composite decking products. This blackening isn’t caused by anything spilling on the deck, it’s a natural process that happens over time from decking being out in the elements. However, we’ve found that a 10 penny is the perfect size. We were not told this in 2015. Review: All necessary documentation has been received & your claim is being reviewed by your consumer loyalty advocate. This is where Trex hidden deck fasteners come into play. Pressure washing is another no-no. Sometimes the materials fail, but it’s very rare. Please contact www.hbsslaw.com Also, for the flaking and warping issues, Trex acknowledged there was an issue. Excessive fading is covered under the Trex warranty. Use Trex hidden deck fasteners the spacing will stay as it should for the life of the deck and the deck boards will all be securely fastened. Notwithstanding the foregoing, Trex does not warrant that the Product is stain-proof, and does not warrant stain resistance resulting from spilled or otherwise applied food and beverage substances which are not properly cleaned as provided above within one (1) week of exposure. Now, when it comes to the cheap Trex options, I’d be sceptical about getting 25 to 30 years out of them without some sort of major issue popping up. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. It also stains and scratches easily. ****. Gross margin for Trex Residential Products and Trex Commercial Products was 37.4% and 24.4%, respectively. Recently announced price increases on certain products that will go into effect at the beginning of the new year, combined with disciplined cost management and continuous improvement efforts, are expected to more than offset increased costs related to the new capacity ramp-up and expected inflation for raw materials. We recommend using Trex Elevations light gauge steel framing for most of our projects. Improper installation will void the warranty in most cases so make sure if a problem occurs it’s the product that’s the problem and not the installer. Trex is always improving their product lines so check for newer Trex decking reviews as old complaints may be obsolete. Third Quarter 2020 Conference Call and Webcast Information. They offer to send a cleaning kit. Upon calling Trex and submitting a warranty claim to have the material covered, Trex completely washed their hands of any responsibility and emailed some generic letter that it was installed improperly. While great for driveways, wooden decks and siding, 1500 psi pressure washers will destroy the outer coating of Trex composite decking, possibly voiding your warranty. Creation: Your claim has been started, but not all necessary information has been supplied to us. For those who cannot listen to the live broadcast, an audio replay of the conference call will be available on the Trex website for 30 days. Issue is with Trex decking 25 year/ lifetime warranty for decking materials that were defective based on a class action lawsuit against Trex..Need help dealing with Trex. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. There is a current lawsuit in CA for mold and mildew issues (black spots). !” Says T. K. of Longview, WA. We expect SG&A as a percentage of net sales to improve by approximately 150 basis points for the full year compared to the prior year, driven by reduced brand spend and lower travel and entertainment costs. Newer, premium grade Trex decking doesn’t have this problem. EBITDA increased 23% to $188 million with EBITDA margin gaining 260 basis points to 28.8%. Deck boards are thin so they can’t safely span longer distances than 16″. Every material in the construction trade can have a bad manufacturing run. Unlike wood, Trex is made up of layers, including a harder outer coat or shell that provides resistance to the elements. The preceding warranty is the sole and exclusive warranty, express and implied, extended by IBP, LLC with respect to TREX® PROTECT®. How much however is uncertain. Together with the compelling value proposition of our Enhance product line, these attributes are enabling Trex to accelerate conversion from the dominant wood decking market. These statements are subject to risks and uncertainties that could cause the Company's actual operating results to differ materially. Troubleshooting Trex Decking. Never use a marker unless your completely cutting off the mark. We have a large deck, and replacing only the bad boards isn’t an option since there is so much damage and fading the new boards will look like a completely different product. Trex Decking is Flaking. Just install the fasteners and deck boards, your gaps will all be perfect. Net income was $137 million, or $1.18 per adjusted diluted share, up 26% and 27%, respectively, and EBITDA increased 28% to $194 million and EBITDA margin increased 360 basis points to 29.8%. Trex Overview. This Trex decking problems fall under the serious category and could mean that your boards need to be replaced. Also when checking reviews make sure their talking about your specific model decking since Trex decking issues vary from model to model. Cleaning complaints are fairly common problems with Trex decking that are actually an issue with all types of composite decking. But we also let them know that composite decks can last far longer. Here’s a gallery of beautiful decks to remind you exactly why you wanted that Trex deck in the first place. PLEASE HELP IF YOU CAN! December 31, 2019, respectively, View source version on businesswire.com: https://www.businesswire.com/news/home/20201102005862/en/, Dennis C. SchemmVice President and CFO I used a product recommended by the deck supplier and mold reappeared within 2 weeks. Especially prevalent on older and uncapped composited decking, mold shows up quickly and is more difficult to eradicate than you’d expect. Again, it seems completely random when this happens, but it happens often enough that you should know about it. Net sales for the nine months of 2020 were $653 million, 12% above the $581 million reported for the comparable period in 2019. If any food or drinks spills clean it up right away, don’t let it sit on the deck for too long. We consider EBITDA to be an important supplemental indicator of our core operating performance because it eliminates many differences among companies in capitalization and tax structures, capital investment cycles and ages of related assets. A simple garden hose with a lower pressure fitting, coupled with detergent and a mop for tough spots, is your best bet for cleaning Trex deck. Going public in 1999, Trex has become the world’s largest manufacturer of wood alternative decking products offering the industry’s widest array of composite deck products, which are available in more than 40 countries around the world. A chemical called tannin carries the color in most leaves and wood. I would NEVER ever recommend this brand. So, what are the biggest problems with Trex decking, and what can you do about them? Need further information on Trex’s extensive product portfolio? Get Notified About New Articles, GREAT DEALS on Home Goods, Videos & Product Reviews. It could be also a total disaster if you can’t get the exact same deck board because in that case you’d have to replace all the decking. 5 years ago the rest started falling apart. Even though acknowledging that there would not be enough boards to replace the defective ones. Sanding is not recommended for Trex decking products. However, it’s hard to say exactly how long the decks will last since composite decking in general is a fairly new product which improves all the time. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Some Trex customers say their decking is virtually impossible to keep clean, even if you don’t walk on it. Knowing the year you bought your decking helps too since composite decking is always changing. Changes in operating assets and liabilities: Net cash provided by operating activities, Expenditures for property, plant and equipment, Proceeds from sales of property, plant and equipment, Proceeds from employee stock purchase and option plans, Net (decrease) increase in cash and cash equivalents, Cash and cash equivalents at beginning of period, Cash and cash equivalents at end of period, Fortune’s 100 Fastest Growing Companies of 2020, 2020 Sustainability Leadership Award by the, Builder Magazine’s 2020 Brand Use Study – #1 in Brand Familiarity, #1 Brand Most Used, #1 Brand Used Most in the Past Two Years, #1 in Overall Quality, Green Builder Media’s best Brand Index score for the decking category, Green Builder Media’s Readers’ Choice Award – “Greenest decking”, for an unprecedented 10-year streak. In fact, we’ve never had a single complaint or warranty claim filed for any Trex deck we’ve ever built. Since Trex decking is warranted for 25 years, I filed a warranty claim only to find out the quality problem I experienced was systemic and subject to a Class Action suit against Trex. The Problems With Composite Decking. Gross margin, net income, diluted earnings per share, EBITDA and EBITDA margin were adjusted to exclude a provision of $6.5 million to the Trex Residential warranty reserve related to the legacy surface flaking issue that affected a portion of the products produced at the Nevada plant prior to 2007. What can be done to open up the gaps between runs? 540-542-6300, Lynn Morgen/Viktoriia NakhlaAdvisIRy Partners On their own website and in their own literature they state decking will fade and even give guidelines in their warranty regarding how much fading should occur and how much would be covered. Staining is a major problem with older model Trex decking and a huge issue with older composite decking products in general. The new style dimmer has a plug with Improper fastening can lead to issues down the road as the decking and wood framing expands and contracts. Obtain a Trex transformer from a Trex retailer and begin troubleshooting Any light fixture damage caused by the use of a non-Trex transformer will not be covered by the Trex Limited Warranty. With the premium grade Trex decking products, we’re confident you should get over the 25 year warranty period provided the decking is installed properly, the deck is built right, and it’s all well maintained. Net income was $48 million, or $0.41 per diluted share, up 13% and 14%, respectively, and EBITDA increased 16% to $68 million and EBITDA margin was 29.4%. As a result of our improved visibility and a more stable economic backdrop, the Trex Board of Directors has reinstated our share buyback program,” Mr. Fairbanks concluded. The mold seems to grow heavily not just on the surface, but inside the rough texture of uncapped decking. Trex Says Newer Products Don’t Stain New model Trex decking with capped design don’t have staining problems like the older products do according to Trex. Pressure washing is another no-no. These products contain bleach that will brighten your deck and kill the mold spores. Excessive bounce could become a problem in the future. Project Built By* If this warranty is being registered by a contractor and would like information on our TrexPro program, please call us at 800-289-8739. Trex is engineered to endure decades of foul weather and foot traffic …with the warranty coverage to prove it. Typically if you install Trex decking on a 45 degree angle you need 12″ o.c. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. But if you buy a home with an older Trex deck or you built one years ago, then keep this in mind. You don’t have to think about it. Trex review from Winchester, Virginia rated 2.6/5.0 with Images: Just curious to see if anyone has had issues with Trex Fascia boards. Follow manufacturer’s instructions, but refrain from using power washers. But should you need warranty claim information, see the link below for how to contact us with your concerns. Trex offers the best warranty coverage in the industry so you can rest assured that your investment is well protected. Comes with the Trex RainEscape is warranted to last for 20 years from the date of.. 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