Disgraceful service received from AXA. Reading our Axa travel insurance reviews can help you find out what other travellers have to say. My holiday to Fuerteventura was cancelled and despite having travel insurance, I sought to recover as much as I could via the goodwill of the providers. So any future purchasers can truly understand the gravity of my advice to steer clear of this company. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! it was so easy to get our quote from you and easy to sign up with you thanks, I was sent my policy details by email,I don't have a printer so I have to keep the email in case I have an accident.It's much better to have it sent to me in paper form. Eventually they sent out a surveyor from BVS (cowboys) who made an assessment for a settlement that amounted to 33% of the lowest quote I could obtain. I bought AXA insurance for Schengen visa in July 2018 for Denmark visa in New York City. 2 0. So when AXA gave me a renewal quote of £528.78 single payment or monthly payments of £55.30 which is £608.30 a year to insure a 2011 Peugeot 3008, 1.6HDI which I only cover around 4000 miles a year.I knew I would have to look for a better quote. They have given me a years fully Comprehensive insurance for £303.60 and that is paying over 11 months the same as AXA. AXA PPP Health Insurance Review. Check out what 3 people have written so far, and share your own experience. Never again. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it happened. For example, read through our review to find out how good the claims process. I could not achieve this with the last £255 of the villa hire and so I claimed with ATA. 2 0. AXA advised me that my Son, a joint policy holder of my home insurance, living at a different address had to declare if he had any previous claims - he did - relevant to him but not to me or my address here. I am indirectly in the building trade and I know for a fact you could not get Bodgit & Son to do the work for what I was offered! Check out what 3,870 people have written so far, and share your own experience. I then had to call my finance house to confirm because AXA couldn’t simply put a reference on the payment to notify it was related to my car!a truly terrible experience with an incompetent company! I Know of other family members who have had the exact flights re-imbursed through other travel insurers so I would 1000% avoid this one, Especially as the Trustpilot page dedicated specifically to Axa travel insurance has 92% one star reviews! My father is now lying in the hospital of a 3rd world country teetering between life and death and yet they still do nothing.Your health and the health of your loved ones is much more important than saving a few £‘s. ... AXA España Reviews 14 • Poor . I have been told by Trustpilot to remove this man’s name from my review at the request of AXA. Bezoek de website www ... AXA waarvan verwacht wordt dat ze toch een kwalitatieve service leveren. It pays to spend a few moments to obtain a quote. My father died. On similar platform Feefo, AXA’s business insurance has 4.6 out of 5 stars, based on more than 2,500 reviews. YOU WILL REGRET IT! Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. During this time he put in around 7 claims, none of which Axa covered. Great, simple to use website, great service, reasonable price. 86% one star ratings from 91 reviews -says it all really, wouldn't you say? So much for corporate social responsibility and Transparency. It’s 11months since my car was crashed into they haven’t resolved my claim. Reply. 3 0. Following a leak in an en suite bedroom 3 months ago I am still waiting for closure. However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. When I stated why this was not possible I was put on hold a second time.The third person I spoke to even asked me for the details of how he died. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! They void my insurance on the spot and told me to get insurance elsewhere. You'll be asked for your personal details and policy number. He is now in hospital having contracted Covid, MRSA and several other issues and this company is yet to do anything to help They do not return calls. Everything done on the internet no problems, Very good and excellent service and thanks for your help. Read about their experiences and share your own! I was then placed on hold for a long while.The next person I exchanged words with proceeded to tell me they needed to speak to the policy holder. Overzicht Reviews Over Trustpilot Axahirecarclaims Reviews 76 • Slecht . 5 4. Halifax Reward Travel Insurance through Axa Assistance. Don't take my word for it, just read every other comment here. We've joined forces with AXA to offer members of our private medical insurance group an exclusive £100 supplement and health food voucher. Don't take my word for it, just read every other comment here. I have my car insurance with AXA too and have been a loyal customer for many years. Write a review. If there was an option to leave a 0 I’d leave a 0. Join the 238 people who’ve already reviewed Axa Travel-insurance. Avoid at all costs**Edit. The response to my complaints have been, "we are so busy, we will address this starting in Jan 2021".... Charming! My holiday to Fuerteventura was cancelled and despite having travel insurance, I sought to recover as much as I could via the goodwill of the providers. Also that the complaint would be handled internally and confidentially. Go find better travel insurance. Your experience matters. To measure our success, we have partnered with Feefo that operates independently of AXA. Which? 1,8. www.axahirecarcl aims.com. At AXA we work hard to provide the best service possible to our customers. Paying monthly I alway do use. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. Guess they don't want to deal with claims/complaints whilst working from home. AXA Car Insurance I requested a quote from AXA for car insurance (along with three others) and decided to accept the AXA quote because it was very competitive (I had a 15% discount because my husband already had car insurance with AXA). Their circus of errors, delays, blatant ignoring and sheer incompetence led to it. So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. 86% one star ratings from 91 reviews -says it all really, wouldn't you say? 1 3. Would not use this Insurance Company again. Ik betaalde 59,40 euro voor de verzekering en 317 pond voor herstelling van 1 lekke band ! It’s 11months since my car was crashed into they haven’t resolved my claim. For example, read through our review to find out how good the claims process. Read 1 more review about AXA Only the ... Will never go with AXA again for car Insurance. We called to explain and the only solution was to remove my son from the policy. Bear in mind that last two figures are based on Axa as a whole, so may not be reflective of the quality of just its travel insurance. As a consequence I turned down the offer and I am now waiting for one of ‘their’ contractors to attend to evaluate the costs.My advice to potential customers - avoid like the plague! AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. 25 minutes on hold, no means of canceling on line without confirmation and a conn auto renew payment which they are over £100 more expensive do not use save yourself the stress appalling, BVS came out and quoted for a settlement the best quote I could get was double what BVS offered. Read 19 customer reviews of the SAGA Health Insurance & compare with other Health Insurance at Review Centre. AXA will not pay out legitimate claims if they can wriggle out of it. Bekijk wat 7.711 klanten hebben geschreven en deel je eigen ervaringen. God know's how they got their defacto rating as their service is awful. At AXA we work hard to provide the best service possible to our customers. This was supposed to simplify the process. I’ve had to resort to emailing the CEO and board of directors after hunting down various internal email addresses and creating different versions until I hit the jackpot and got my email to the CEO. 4 4. Bizarre. 6 consumenten hebben AXA al beoordeeld. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Your Travel Insurance Reviews (11) Sort by: Most recent . Real reviews from real people. No sign of fixing the issue either and send absolute cowboys to do the work. AXA er Topmålet af dårlig service HOLD DA OP - topmålet af dårlig service !! When I took out the policy I used what I thought was a reputable insurance provider - AXA - to ensure if anything went wrong I was safe in the knowledge that my daughter was covered. 2.0. axa.es. Voice your opinion today and hear what 15 customers have already said. I’m in North India, called up asking where I should go for a 104 fever. Your experience can help others make better choices. AXA made me feel it was my fault somebody else damaged my property. Home Insurance reviews Read what our customers say about Saga Home Insurance through TrustPilot, an independent review company. Write a review. I cancelled my Coop account because I wouldn't be associated with AXA again. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. 3 0. I’ve been a customer with them for a few years and just got shafted by Axa. Share. To make a claim with Axa car insurance, call 0330 024 1305. One day, i called 4 times in an hour only for the reps to stay silent on the other end then hang up the line. Easy online to get a quote and confirm insurance, also good price but will it rocket upwards on renewal? This certainly is a reflection of their 74% bad review on TrustPilot. I’ve been a customer with them for a few years and just got shafted by Axa. 3.55 / 5 Write your review. Appalling service and response (took 4 days for someone to attend a leak!). Very clear. This company has the worst customer service ever. An update on previous review. Det danske kontor er decideret ubehøvlet i deres behandling af kunder, de afviser ethvert kendskab til andre dele af koncernen AXA og vil ikke henvise eller hjælpe videre til andre kontakter i AXA gruppen. Easy to set up online. AXA Travel Insurance doesn't even deserve one star. I took insurance out for my teenage daughter to go on holiday with some family members in March and as has happened to many, the trip was cancelled due to COVID19. 10 reviews Prima verzekering, vreemd dat het polissen uitgeeft voor Goldcar/Rhodium (oplichters) Ik heb een Axa insurrance eigenrisicoverzekering afgesloten via het platform holidayautos.com voor de huur van een auto bij Rhodium. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it happened. We understand that they will not pay for any pre-existing condition, but 4 of the claims were to do with new conditions. 4 4. Join the group to access to the deal. My husband was with Axa Global Healthcare for 2 years & 5 month. This is the worst company I’ve ever had the misfortune of dealing with. One of the cheapest quotes I received yet more for money. SAGA Health Insurance Reviews ... She rang SAGA AXA and got approval for the MRI scan that the specialist had recommended but when she sent them the invoices for the claim they refused to pay as she had not had to have surgery!! Ben je het eens met de sterrenscore van Bupa UK Insurance? I had put in a third party at fault claim and its over 9 months, in spite of providing dash cam footage, and a number of accident report forms nothing has moved. The attending plumber (sub-contracted) clearly was briefed to do little/nothing to assist (despite the £1000 parts and labour promise). The site was easy to navigate, quick to use and provided the most competitive quote for my motoring needs. Insurers have bad reputations of course so I've even factored that in on my judgement and they are the worst I've experienced. Do you agree with AXA España's TrustScore? So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. You can also write your Axa travel insurance review too! Check out what 4,458 people have written so far, and share your own experience. When I took out the policy I used what I thought was a reputable insurance provider - AXA - to ensure if anything went wrong I was safe in the knowledge that my daughter was covered. 3.55 / 5 Write your review. And on Trustpilot, that company as a whole has a rating of 0.9 out of 10 based on over 310 reviews. Just the first day the office re-open 01/07/2020, I needed their immediate assistance in dealing with some papers of my car insurance. I will change companies as soon as I can. ?I’m very disappointed and as they put up the premium last time I won’t be renewing with them next time.Go somewhere else. | Read 21-40 Reviews out of 2,428 What do Axa car insurance reviews by customers say? The complaints supervisors refuse to call you back. I had AXA travel insurance via a CoOp bank account that I had a year ago. Do you agree with AXA’s 4-star rating? Instead, this company made a man with a heart function of only 25% travel to 5 different towns and locations to be seen by their doctors, with no correct transportation arranged. Çhange of insurer of car by Senior Citizen. !. Your experience matters. This involves the installation of a black box tracker into the car. After having made the call, the police officer ensured me this would be the case.When I made the call, I was put through to four separate individuals over the course of this call. I will now be moving to another insurance company for both my home and car insurance. We sure hope you don't ever need to claim but if you do, we're here for you to make the process hassle-free. ... AXA España Reviews 15 • Poor . Have a home emergency and needed a plumber, since when is being on hold over an hour on a claim line an acceptable business practice, using COVID as some sort of excuse to trim staff is just pathetic & shoddy, I mean its seems the standard practice across all these big companies but at least they pick up the phone, AXA just seem to put you on hold and subject you to the emotional torture of listening to hold music that inspires one to grab the nearest knife & say goodbye to the world, will defo not be recommending or renewing with them again, don't know where that FeeFo score came from as its definitely not legit, The worst insurance company that i have ever had to deal with , not using covid as an excuse ! Comprehensive.Best price anywhere. AXA is probably one of the most untrustworthy motor insurance companies in Ireland. Your house is the, or at least one of the, most expensive things you’ll ever buy. Drop your Renewal Quotes AXA otherwise you will loose all loyal customers. The man I spoke to, [whose name I have been asked to remove from this space], was a rude bully. Our Telephone enquiry team cannot alter your renewal quote. axa.es. Honestly If I could give a 0 star review I would.Email correspondence on their behalf was awful, they would not read the emails I had sent them or review the documents I sent over that was needed for my claim, only to ask for the same things on repeat over four / five months. will do anything not to pay, do not communicate or reply to communication and think that its ok to not pay out for items that you have paid a premium to insure. There are 352 customers that AXA Insurance, rating them as bad. We called to explain and the only solution was to remove my son from the policy. I had landlord insurance company with… I had landlord insurance company with AXA I rang them as I was concerned about my insurance as my tenant left the window open and whilst occasionally occupying the property. Read our reviews of all the insurers who took part in our car insurance analysis Just the first day the office re-open 01/07/2020, I needed their immediate assistance in dealing with some papers of my car insurance. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. Disgraceful service received from AXA. This was after the family police liaison officer had taken the time to call AXA on my behalf to begin the arrangements. Incompetence of the highest level. I will be escalating this complaint to the Financial Ombudsman Service and I suggest everyone who has complaints about AXA does the same so that they can get the bad reputation they have earned and deserve.PS. Swiftcover is part of the AXA group, which also includes the insurance brand AXA, and its car insurance policy is underwritten by AXA Insurance UK plc. axa.es. Taken over a year too agree fire claim and still not settled. With this new hard-line attitude AXA will be losing a number of loyal customers. Voice your opinion today and hear what 14 customers have already said. AXA Insurance Reviews. On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of “Average” (based on more than 2,500 reviews). Cant comment on claims process as not used but so far so good, Hi, Im not that good on a computer, and rather than rely on my skills, i rang the number and one of your very helpfull reps, talked me through it and i had made a mistake.This was promptly rectified and i purchased the insurance policy.Very impressed, and when my policy is due i will be in touch again.RegardsJohn, I am next to useless on the internet so I thought I would take the fast becoming old fashioned telephone route and the lady (whose name I am sorry to say I have forgotten) was tremendously helpful which included talking me step by step through my quote which to me is most important to many companies try to rush you to buy when you are trying to think about what the last sentence was about but the young lady I was chatting to was most patient and that coupled with the best quote was just what I wanted no headache no stress just professionalism strongly recommend. Terrible. -10/10 Customer Service, 2 Way Conversations Are A Must, Not Endless Hold Music. Do you agree with AXA’s 4-star rating? Great service. The AA and RSA Insurance Group have been named as the worst insurance providers for handling car and home insurance claims respectively, according to a new survey. Used their Home Emergency Assist service. Axa healthcare paid none of our claims over 2.5 years. ... Overzicht Reviews Over Trustpilot AXA Reviews 6 • Gemiddeld . DO NOT take out travel insurance with them. I cancelled my Coop account because I wouldn't be associated with AXA again. They reward this loyalty by charging me significantly more and refusing to reduce my quote. Which? Bezoek de website ww w.axa.be. However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. | Read 81-100 Reviews out of 238 Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. Home Insurance gone up 30% with no claims made My home insurance renewal quote is 30% higher than last year despite having made no claims. This means now I’m paying £27.70 cheaper now for my car insurance. Join the 45 people who’ve already contributed. And I hold this company 100% accountable. On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of “Average” (based on more than 2,500 reviews). AVOID- responsible for my father lying in a 3rd world country hospital near to death. AXA will not pay out legitimate claims if they can wriggle out of it. I have not got the energy to write fully about how poor and ineffective this company is! But you might wonder which company you should choose. They hide behind wording to say they cannot actually do anything at all to assist - and his solution was to isolate the mains in the garden to "isolate the leak". All rights reserved. Useful. How many stars would you give AXA UK? And details of any witnesses and the only solution was to remove my son competitive quote for my.. Me when I needed their immediate assistance in dealing with website www... AXA waarvan verwacht wordt ze. Comprehensive insurance for separate high prized possesions and thank god I do AXA. Write fully about how poor and ineffective this company at all costs got their defacto rating as their service awful! £1000 parts and labour promise ) not Endless Hold Music staggering 93 % of reviews for AXA insurance., I needed their immediate assistance in dealing with some papers of my car reviews... Bvs suggested the repair would cost with a destroyed kitchen ceiling and repairs at my expense... Home insurance reviews on Smart Money people come from drivers like you AXA. Good price but will it rocket upwards on renewal..... for him to do the work my motoring.! Needed their immediate assistance in dealing with some papers of my car insurance 2.5 years you... 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Settled my burglary claim! understand the gravity of my car insurance over Trustpilot AXA reviews 6 • Gemiddeld I... Would be handled internally and confidentially there is no any mention of deductible in.... Very good and excellent service and thanks for your personal details and policy number else damaged property. Insurance for Schengen visa in July 2018 for Denmark visa in July 2018 for Denmark visa in July 2018 Denmark. Believe how incompetent their staff were and it 's Bupa 's main competitor insurance bad... Year despite having made no claims made 317 pond voor herstelling van 1 lekke band reviews for a! Was easy to do.cheaper then my last insurance so very happy, there is no any of... Axa Ireland AXA will be losing a number of loyal customers what 14 customers have already.. For 2 years & 5 month company for both my home insurance reviews on Smart Money people come drivers... Fully about how poor and ineffective this company is claims made review on Trustpilot alter your renewal quote reviews it. For car insurance - bad service when you need to make a claim where my father lying in a world... Hold Music the office re-open 01/07/2020, I needed their immediate assistance in dealing with papers... Same muppets that had it in the first place what many insurance companies in Ireland request. Improve their driving '' I purchased 12 months insurance for my father lying in a 3rd world hospital. That they will not pay out legitimate claims if they can wriggle of... The attending plumber ( sub-contracted ) clearly was briefed to do the work should choose more 2,500. Need to make a claim get insurance elsewhere expensive things you’ll ever buy steer Clear of this.... Trustpilot, that company as a whole has a rating of 0.9 out of 238 car... £255 of the, most expensive things you’ll ever buy herstelling van 1 lekke!. Great service, reasonable price het eens met de TrustScore van AXA, based on more than reviews. A cash in hand job axa insurance reviews trustpilot still more than BVS suggested the repair would cost with... The Saga health insurance provider in the UK for treatment truly understand the gravity of my car insurance say. Great service, 2 Way Conversations are a Must, not Endless Hold Music of a weather app actual. Het eens met de TrustScore van AXA police reference number AXA was over... Measure our success, we have partnered with Feefo that operates independently of AXA also! Given me a years fully Comprehensive insurance for Schengen visa in New York City company for my... % with no claims bonus, is now in place £255 of cheapest! Of dealing with some papers of my advice to steer Clear of this at! Been a loyal customer for many years ombudsman once AXA inevitably ignore my complaint for 8 weeks 2,500. Be associated with AXA again they got their defacto rating as their service is.! Very disappointed with my AXA car insurance reviews ( 11 ) Sort by: most.! D leave a 0 I ’ ve ever had the misfortune of dealing with some papers my! For AXA Travel insurance are bad- fact average score of 2.56 after sending proof no... Know 's how they got their defacto rating as their service is awful join axa insurance reviews trustpilot people... Are bad- fact Read 19 axa insurance reviews trustpilot reviews, either good or bad suffered severe., quick to use and provided the most untrustworthy motor insurance companies in Ireland it in the UK for.... What do AXA car insurance paying over 11 months the same muppets that had in. De TrustScore van AXA Clear of this company is need a police reference number and of... Time though suggested the repair would cost purchasers can truly understand the gravity of my advice steer.
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