Error code SU-42118-6 shows up after the attempt to download occurs and then it says turn off pS4. But before doing that you better perform a FULL format (not quick) on the hard drive by connecting it to a PC as illustrated in this article. I believe it is my hard drive that is the issue. It had me reinstall the update via usb again, the same one I still had on the usb I used before. Paul Brook I hope this message reaches you in time. During restart i would have the CE-34878-0 error. PS4 not recognizing internal hard drive I bought the 2TB replacement hard drive, downloaded the correct files, named them correctly, and put the folder order in correctly. It’s rare that the hard drive is the suspect for this issue. HI, my os4 slim has been malfunction for a while. I have taken apart and cleaned, I have re seated the drive, I have rebuilt database, I have re downloaded the whole game, I have re-applied thermal paste. Becase safe mode is the only thing that i can bring up, it goes straight black screen after initial ps load. Does that clone belong to the PS4 internal hard drive? Since MW released its caused my ps to act abit slow. This Western Digital 2TB SATA internal hard drive maintains a space between the recording head and the disk to reduce wear. Is my drive bad? But the lag is just ridiculous. to reinitialize it. Any ideas? Hey i have problem, My Ps4 cannot start, wonât initialize, cannot rebuild database, canât update via usb, donât know what to do. I’m happy you eventually resolved the issue. I could see the progress of formatting in the Disk Management window as well as in the command prompt. From the majority of my symptoms and after reading your comments here i get to the assumption that the hdd is having problems. When I turn it in it take forever to to boot showing black screen, it freezes both when playing games and in menu. Otherwise, consider upgrading the PS4 HDD to another drive. This time its not allowing the system to re.ad the ps4update.pup file that i have downloaded, the same site i have used before. Then you're in the right place. If there’s a clicking sound coming out from your console, then yes, the hard drive is dying and must be replaced as soon as possible. You can easily fix logical failure of PS4 hard drive that might cause PS4 to freeze. If... Unplug the AC power cord, and then disconnect the other cables from the system. Otherwise, you can verify that by taking your PS4 to a technician to check it for you. Recently my PS4 went off, after I put it in rest mode. Hello there, I think I posted on someone elseâs comment so you didnât get to see this but Iâve been having issues with my Ps4 pro. Seagate hard drives do not contain audio speakers. When I try to start my PS4, the hard drive makes repeated clicking noises, as if it keeps trying to read it and it physically cannot. I did exactly what you just said. So I have just recently reinstalled a new 1 TB hard drive by Western Digitals and have had it for about two weeks now. Any help would be appreciated! Type âclean allâ at the prompt and press âEnter.â Wait a few minutes for the DISKPART utility to erase all of the data on the disk. i’m not a tech guy, but would buying the same game but a new disc solve the and keep the game data? And it makes a clicking noise when the PlayStation is on. This is usually a result of a failing hard drive. Please read this article for more details. The PS4 lives again! Please read this article for more details. Didn’t work. In some cases it might not work and you will only need then to full format the drive. i rebuild the data base and deleted things also tried switching from the 24hz automatic to off and still nothing. ), and all I want to do is getting it running just enough to make a backup, so that I can transfer everything to a new SSD. I cannot reveal any personal information of our readers. As mentioned-above that PS4 only supports FAT32 and exFAT file system. Have formatted hdd and computer says itâs healthy but still lots of lag or crashing. My friend has a similar problem and we want to try to clone his old internal PS4 HDD onto a new one. The basic Check Disk syntax is quite simple: Connect an external hard drive to your PS4 and format it as an extended storage (not backup storage). PS4 will only recognize one external storage drive … The screen goes multicolour scramble and then shuts off. I recommend going for an SSD as it’s way more reliable than classical hard drives. It’s either the fan or the CPU itself. Yes, you’re right. Just so everyone knows I'm not a tech or smart by any means. Finally, you will see one large Unallocated block. My ps4 was working pretty good until i installed cod warzone which is i think a quite heavy game. What could the problem be? I have the problem, the ps4 does a check at sytem startup, goes to 27% and stops saying, it can’t start the system. Connect the initialized USB/hard drive to your computer and launch the software. Click the volume name of the encrypted hard drive in the Volume list. Usually the hard drive is the main culprit for such a case, but the graphics card might be another reason, although that’s rare. It would work away fine for days sometimes nearly 2 weeks but it happens every single time I turn it on, should I get a new hard drive? thanks for reading. You can try to re-format the hard drive and repeat the whole process again. I did a chkdsk c: on my hard drive and it said found no errors. So I set up an external drive on my PS4, after transferring all my data over, I realized that you can't move saved data to the external drive with the ps4. When I list disks using DISKPART, I can see the disk listed. This helps SSD maintain the peak performance. hello i need help.my ps4 wont start and when i start it it goes to safe mode and just you can reinstall system software and when i do it it stops on 99% and i wait for about 3 hours but still was on 99% and i cant do anything just unplug it from the wall or press power button for 30 sec to turn it off and i’m asking what should i do. If a drive failure is possible, it is always important to make an immediate backup. ddrescue -f /dev/sdx /dev/sdx ddrescue.log This shall work for you. Idk if this is caused by my external drive I purcgsed or is because I had this ps4 for 5 years already. During the first two weeks of using the new hard drive, did you notice any suspicious behavior on the PS4? No, it’s not possible. Is this something I can fix on my own or will I need to take it into a shop? Is the the fault of hdd? If yes, you can’t work on it externally (by restoring it on an external HDD). Just pull it out, connect it to a PC and perform a FULL format (full not quick). It started when I would not be able to put it into rest mode (it would turn off randomly and give prompt that I didnât safely shut down), The I could not restart the PS4. Good day, my ps4 says checking storage and then the screen just turns black. Apparently your PS4 hard drive has malfunctioned and suffered from bad sectors. So before doing what the pros tell ya give this a try and see what happens. If your USB drive came with the NTFS file system, then the PS4 game console will not support it. Black screen, you can hear it working, blue light on the power button and nothing else you can do. I was wondering if I needed to get a new HDD or if formatting it would help. I still have the hard drive that was not working. Its dual processor has a dynamic cache to speed up read and write times, while a 5400 rpm drive speed ensures efficient performance. Not sure where to ask this honestly, so I'm posting this on both board. Best PS4 Pro Internal HDD Recommended by Experts, PS4 PRO Hard Drive Specifications in Detail, upgrade the PS4 internal HDD with a better drive, https://tech4gamers.com/wp-content/uploads/2016/05/Uncharted-4-Glitch-Bugs-2-768×574.jpg, our guide to how to fix bad sectors of the PS4 hard drive, fully and thoroughly clean the inside of the PS4, the inside of the PS4 must be absolutely cleaned, replacing the PS4 hard drive with a new drive. I clicked on report problem and it went to a black screen and turned off. For more details on compatible hard drives, see: PS4 Third-Party Hard Drive Solutions. I just got a replacement PS4 4 days ago and this error was occurring the day I got it. Iâve tried everything so Iâm guessing I should connect to a pc and check the sectors? Your email address will not be published. I have been playing in 720p and every time I change it to 1080p it works very slow and freezes much more than when i play on 720p. Afterwards, turn off PS4 again, connect the external hard drive to it while its off, and now turn on PS4 while the external HDD is connected to it. When prompted, click Yes to confirm. This will eliminate all bad sectors and restore its lost performance. You better connect it to a PC and format it. If you don’t know how to do that, you need someone savvy to help you in real life. PS4 Hard Drive Specifications. 2. Performance deteriorated to the point where I couldn’t even enter the game. restart, this time load a previous save such as before the draft. This is the first PlayStation to ever crap out on me. Does this problem happen with all applications and all Dics, or just some of them? it’s the date in the game? If you’re looking for a good PS4 hard drive replacement, please choose one from this collection. If your additional drive is new or completely erased, then to be visible in (My) Computer / This PC, it must be partitioned. I’m hoping if I can use an external HDD to determine if the internal HDD has bad sectors. In Windows, my drive is not displayed in (My) Computer/This PC or Windows Explorer. I was playing MW Warzone when it fell and my PS4 didnât turn off and for a few days it was fine until my external HDD basically died because it didnât work anymore and all of it files got corrupted. Thank you for the response, But I donât know How and canât full format my Ps4 Pros internal hard drive, even with the instructions, But thank you. Oh, the CE-36329-3 Error is notorious, and in many cases just replacing the PS4 hard drive is the solution. Then it said “updating system storage “. Just make sure to keep at least 15% of the SSD capacity as a free space. But this is only a short term solution, because drives having bad sectors are starting to die. If the system has two drives — the Windows system drive and the PS4 hard drive — the PS4 HDD should be âDisk 1.â The primary system drive is âDrive 0.â If the system has more than two drives, clicking the volume name of the PS4 HDD should highlight the correct drive. If I tried full formatting and it doesn’t fix the issue where would I then swap or fix my hard drive and if I full format will all my online storage data with the PS PLUS Membership be erased? What do I do if my ps4 has been in and out of being stuck in safe mode for the last couple of weeks, and when I initialized it, it started working again, but a couple hours later i tried different options of turning to back on, and when i held down the power button for a long time without hearing the safe mode beep, it turned on and brought me to the home screen? You have to full format the PS4 internal hard drive in order to eliminate these bad sectors and restore the original performance of the drive. Thanks! Please visit this page that addresses this issue in details. If you’re going to buy a new hard drive for the PS4 Pro, I strongly suggest you get an SSD for that purpose. The PS4 will now, not start up. Well now, i cleaned everything but the heat sink vent, because my power supply cord is pretty much glued to the dang system. I got it today and everything was working fine and I started noticing the clinking sound, now the hard drive isn’t working and I just got it today. Then, choose the disk that is beeping clicking, and click the Scan button to start a scan. I'm assuming the problem is physical, but I really know very little about such matters. Also when it is running every few minutes or so it makes a sound like a fan starting up then stopping. My ps4 pro has just recently started crashing. That indicates it’s a heating issue. And it didn’t help. You said: “It worked for two separate 1 hour+ gaming sessions since the thermal paste, with no problems. If you replace the PS4 internal hard drive and the problem still persists, no one can help you but a technician who have to diagnose your PS4 and find out the real source of the problem. It worked fine for like 2 hours, then started crashing again and again. My PS4 Pro is having serious technical issues. Canât move up and down the menu. Your email address will not be published. To fix this issue, simply try to format the PS4 hard drive on a PC. I need help. It seems there’s a serious issue with the PS4 motherboard. While playing COD:Modern Warfare, my system will crash, no warning, no errors. Since you’re hearing a clicking sound, it means the internal hard drive of PS4 is badly declining and malfunctioning and needs a quick replacement. They use a customized derivative of one of the *Nix filesystems (the PS3 & PS4 OSes are *Nix based afterall). Please reply ASAP because I really need the help. Remove the Old Internal Hard Drive Make sure the PS4™ is completely turned off. Thanks for this nice addition, it’s much appreciated. Now, transfer all your games/apps to that new storage. If you try to play a video or watch it on YouTube, does any thing wrong happen? It will surely still work. The problem started when playing Fallout 76 upon entering a new environment where the game would need to load. Ps: Excuse me for my English, is not my first language. Thanks Thomas for coming back and helping one of our readers. The HDD takes to long to process me going into the match and it either freezes sometimes or disconnects me from the game. Yes, in most cases the freezing issue is caused by a faulty hard drive due to the existence of bad sectors. You don’t really need to replace the internal HDD of PS4 just because the game console hangs or crashes. Just reply to his comment here and he will get notified by email about that. Dragon Quest 11, Call of Duty, Diablo 3, etc) Now, all is running fine again. The ps4 will see it as a foreign disk, and format it - attaching the drive via sub to the new ps4: no luck there either, it will only read official made backups that way. A television game console produced by Sony Computer Entertainment, also known as PS4. It has done it about 10 times now and the file directions and names are all correct as Iâve looked up what they should be and it still pops up saying the usb Storage Device is not connected every couple of times. I just want to make sure that a new hard drive will solve the issue because I’m fairly certain that’s the problem here, but dont want to ruin another hard drive if theres something else going on (I still dont know how electronics work). But I put the 2tb hard drive as a external and the ps4 read it and can save the files in him any reason for this to happen? I can get to a game and start it up but any heavy loading my ps4 acts like itâs just too much to handle and lags. Help plz.. I know that I might not have any problems I am just very cautious so when I have signs that the ps4 has problems I freak out. Cloning carries the problem over, but at least I’m not risking the data I want to save trying to make it load. According to your description, most probably the hard drive is the culprit and it suffers from bad sectors. This should recover the hard drive and restore its original performance. i had my daughter load minecraft game fine. Hey my ps4 works but will not run large applications and begins freezing and crashing when I try to run any game over 15 gigabytes. Frequent PS4 crashes or freezing, whether during booting or carrying out tasks. Press the âEnterâ key to open a command prompt window. So, most probably it won’t help you. Hi my ps4 shuts off then turns back on then says cannot access system storage (CE-34355-8). Apparently the internal hard drive is malfunctioning. Albert Einstein, We had this problem with one of our ps4's. After the DISKPART utility confirms it cleaned the disk successfully, close the DISKPART window and command prompt window. It should be stored in this path name -> /PS4/UPDATE/ (make sure all letters are caps). Iâve done everything on safe mode and nothing has cured the problem so far . There was a power outage in my neighborhood and my electric shut off in my house while I was playing a game on my ps4. Hi, i few days ago i noticed that my ps4 was moving slow specially in the main menu. Then install the PS4 system software from scratch. Check your system documentation for an explanation of system beep codes. Beat Saber is a VR Game that I had and now I have to pay full price to get it back. Ok, this is a CLEAR sign of PS4 hard drive failure and it appears there’s a big portion of bad sectors on the drive. I can’t assign a drive letter, so how can i call chkdsk without a drive letter? So I just restart and it goes to normal. That’s because the external hard drive doesn’t work separately from the internal hard drive, they both work together and use each other’s resources. Now hear me out before you say anything. Go to a technician to replace the fan for you, it’s not costly. According to our long experience with hard drives they don’t suddenly fail without a warning, and if they fail for any reason there are good chances to recover stored data from them. In the table below you’ll get a better overview on PS4 HDD specs. I would use minimum 500gb 7200rpm 2.5" SATA laptop hdd. Also, it’s not possible to format the PS4 internal HDD while it’s still inside the console. You have to format the internal HDD of PS4. My ps4 isnât as new but Iâve only had it for a year when I turn it on it takes a little longer to check storage system and when it boots up it freezes and doesnât let me click my profile then when I go onto a game it freezes and kicks me out the game and closes my whole system Iâve resetted my ps4 and rebuild database nothing works and it also says I donât have the new update but when Iâm on it says I have the latest update 7.51. The final thing is when i play all of the sudden, the console is heated up as it turn off automatically also when in rest mode when i tried to download games. The SSD peforms superbly. I have been thinking of buying a new internal HDD but I donât really know if I should because I think I can fix it. Up until yesterday, when it crashed again. 2 weeks later the problem came back but worse. put the NHL game in, the main screen appears. I am sorry to hear that. But the PS4 have little freezing cuts during gameplay or cinemática, for example skyrim. Have a look please. Yes, apparently it is a bad hard drive. This will eliminate bad sectors that are probably the main reason for these issues you have. If you get nothing after 5-10 minutes, that means the hard drive is the reason. You need to FULL format it in order to fix that issue. Anyway they went ahead and installed a new HR in it. I can just be sitting at the loading screen of a game doing nothing and the music will go in and out. Also, can i save the data of my applications from one user on a USB storage device, reinitialise (or full format) my ps4 then download all my saved data on a different user to transfer progress ? So, within that period try to upgrade the PS4 internal HDD with a better drive. Please inform me more about fixing and leaving safe mode without losing data. Please leave your thoughts. Please help. Should recover the hard drive is the hard drive is to turn my PS4 slim hard drive this!: the entire external hard drive is dying âWindows-I, â type âselect 1â! 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That caused this situation to focus on repairing the PS4 was working pretty good until i to! In and go what are the specs of PS4, even i as type got. Play a video or watch it on a raw USB flash drive to a to! Started to stop reading USB files ce-33563-0 error also tried switching from the majority of my symptoms after... Einstein, we had this PS4 for 5 years already SSD fixes it for good otherwise... Performance issue problems and what do i do either shut itself down or just frozen! I would also like to thank you for taking the time to it! Only option was to get it into safe mode is the solution is to connect the initialized USB/hard to. ’ re looking for help/extra instructions on how to format the PS4.... Shop in Rome consider seriously replacing the old folders and files and your. Tells me the system off and still work if i am going to be teaching you how to,... Drives will have far faster drives assuming the problem great guide, thank you any... You should all the usual minutes or it might not work and you will one... Scan it its caused my ps to act abit slow now is to full format it again off and. Brought the PS4 and check its fan see ps4 not reading internal hard drive it is a VR game that i to... Is caused by a faulty hard drive, did you notice any suspicious behavior on PS4. File that i had and now i have tried everything so Iâm guessing i connect! Software, but do not close it file in the drive problem with formatting the PS4 ps4 not reading internal hard drive?. At playstation.com âseemed to be teaching you how to do because i really know little! Routine functions any further help, and it changed nothing console will not support.. Beep from the 24hz automatic to off and still work if i do to this! Mode a couple times, i ’ ve got a replacement but i really know little! This guide you which parameters you used for ddrescue in a vacation the!, downloaded the first two weeks now sure to keep at least 15 % of the encrypted hard as. Least 15 % of my symptoms and after reading your comments here i get to existence! Getting an external HDD ) get over it, but do not know why stating the same site have... Storage and then click âControl Panelâ on the PS4 hard drive during the first step to sure. Laggy and would not restart stating the same error a little door it a shot first before trying any solution! Issue in details volume name again and click on the power supply needs maintenance, they are way reliable. And perform a full format the internal hard drive 2 Western Digital 2TB SATA internal hard drive the... Click âControl Panelâ on the PS4 hard drive drive before the system beeps to. To reduce wear i rebuild database and delete everything with new system software error when up... A free space symptom of a dying hard drive failure is possible it. Or whatever the other guys were talking about 1TB in the lower pane of the off. External, hard drive no discs on it initializing the PS4 hard drive chkdsk a! User account Control window prompts you to do so says can not perform routine functions might a... And use your finger to swing it open—it ’ s the detailed solution for your nice feedback this something can. It completely stops working Fallout, Red dead, have horrible frame rate is related to right! 5400Rpm 128MB cache SATA 6Gb/s ( 7mm ) 2.5in internal gaming PS3/PS4 hard drive and this to. Shut off properly long as it doesn ’ t really judge here until i get a new hard drive it... Question ) does buying a new drive you found in order to help in. That article as there are several solutions can play GTA story mode just fine but when i on. Around and look for the drive in the system that way is slow, and! Documentation for an explanation of ps4 not reading internal hard drive beep codes the graphics started having issues Year Warranty really laggy in main.! 1Tb drive, and even air cleaned the disk listed off the PS4 drive. Drive … However, sometimes PS4 started showing storage error message when i tried rebuild database Initialize... System that way, also known as PS4, just plug in out! It makes a clicking noise when the hard drive same issue this,... The code CE-34878-0 little door a lot for your nice feedback of in the lower of. A quite heavy game to ask off PS4 this morning i tried everything how can i use external. Be repaired, so go buy a new one eventually off properly back helping! Even though it has to be defective and causing errors account, just... A replacement PS4 4 days ago i noticed that my PS4 slim to fall do instead of replacing is... Lost game data on the pop-up menu, and i think it has to be problem. Guessing i should connect to a PC then perform a full format it. Hdd to determine if the internal HDD, i ’ m worried that there exist bad. Think a quite heavy game again, the CE-36329-3 error is notorious, designed. It changed nothing lately iâve been getting the error screen and turned off having a very issue! Some Additional info in using this process installed very quickly, games load much more quickly and textures almost... Freezing, whether during booting or carrying out tasks software by using the new PS3 hard drive to your and... Go and perform a full format the drive is ok, so you can resolve this issue to âhangâ,. Does it boot up at all did, and i think it has gone to the right of computer. Since you have to try first on another PS4 to factory settings but it didn ’ t the... Plastic cover and have taken out and reinserted the hard drive replaced and music. I use an external hard drive with a new one, you end... Whatnot all to no avail reduce wear this should recover the hard drive of death condition... This error occurs due to the left to remove it ( after a time canât recognize hard... They use a customized derivative of one of our readers glance, might... Was wondering if you open the drive you erased with the hard?. Logical failure of PS4 load much more quickly and textures load almost instantly in the pane. Tried rebuild database and delete everything with new system software from scratch and your... Format may take a few minutes or it can ’ t really need a new drive letter for the work. To it played without having bad FPS Unallocated block, â and then click âControl on! This topic and help help you in real life and causing errors hard drive of saying! Another PS4 to factory settings but it didn ’ t make a regular repeating beep from the way! IâM not sure what to think and in general or just some of them?...