It does recognize the older 1G WD MyPassport. Tried reseating the USB connection and rebooting again and its not showing up at all. I have switched cords with the one that works and it makes no difference. Format WD hard drive or external hard drive to NTFS for saving data again. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. 2. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Or you can take your WD drive to a local hard drive repair center for professional help. Corrupted file system or bad sectors makes WD drive unreadable, 5. No drive letter is assigned to WD Passport drive, 3. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. 4) Restart your computer and check to see if Windows can successfully detect your WD device. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Universal USB controllers drivers are outdated. Driver Easy will then scan your computer and detect any problem drivers. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. When I plug the drive in, the light comes on, and it beeps. For further issues related to the WD passport, check the questions and answers below. But many users reported that their PC cannot recognize the WD My Passport Ultra. Step 5. If the drive is not detected, try replacing the USB cable connecting the My … WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. (If you are not professional, please try this tip. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. Is there a possible way that can help me to repair the not detectable WD drive to work again? EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Switch a USB port/cable and replug it to your computer. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. I have an iMac 27" that will not recognize my 3G WD MyPassport. Repeat to uninstall each USB controller one by one. Copyright © EaseUS. It's not showing up on my desktop. 1. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Download it, you can easily make your WD external hard drive show up on the computer again.Â. 2. Press Start + … (This requires the Pro version which comes with full support and a 30-day money back guarantee. All-round disk & partition management software for personal and commercial use. Copy and backup important data from your WD hard drive to another storage device. Step 3. • The LED light blinks or is solid. Due to some errors, it might not show in my PC/computer. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. Step 2. ... with a correct file format and a drive letter. 2. I have a WD Ultra Passport. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Right-click on the Windows icon and select "Device Manager". Not to worry. Not to worry. First, please check the ports on both the external drive case and the Mac. Feel free to leave a comment below. Reinstall USB Controller. Step 2. You can see your passport drive visible there. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. WD Backup not seeing my drive may be caused by various reasons. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. If you have any questions, ideas or suggestions. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Step 4. At last, reboot your PC and then insert My Passport device and check if it is working or not. 2. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Step 3. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Select "Search automatically for updated driver software", wait for the process to complete. Cntl … Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Reconnect the WD drive via a new USB hub or to a new computer. When it has completed, click "Finish". Just pick the time and frequency to back up important files from your system onto your My Passport … Then click OK to save the setting. Then locate the disk, right-click the partition you want to check, and choose "Check File System". It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". 4) Restart your computer to see if your WD product could be successfully detected. If not, WD Backup will not see the drive. WD My Passport Ultra Not Detected in Windows 10 [Solved]. You can solve it through updating your USB controller software. Replacing the USB cable. When WD Backup is opened, The WD Backup Drive Helper process should start running. All rights reserved. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. You’ll be prompted to upgrade when you click Update All.). Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Search and find some manual guide online to check the physical error on your WD hard drive. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Step 7. Go to Details tab > Set Property to be Hardware Ids. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. There are two ways you can get the right drivers for your USB controller: manually or automatically. Step 4. You may even try it on a Windows PC. Step 2. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. In situations where you are unable to detect your hard drive. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. Check the cable and port. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. I think I disconnected incorrectly. A simple partition tool to manage disk space in Windows 10, Brithny updated on Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Step 4. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Fix Device Driver Problems. 2015 MacPro. This way applied to the situation that your … My Western Digital My Passport is not being detected. Step 2. Be sure to choose only driver that is compatible with your variant of Windows versions. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). It's not showing up in Device Manager. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. If you need more space, delete some useless files on it to free up space. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Hopefully you find this article helpful. Method 1: Initialize WD hard drive in Disk Management. When she's not writing, she likes reading literary novels and poetry. Restart your computer and insert/plugin your passport again into PC. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  However the device itself is … Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. The first … Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. Right-click the top Value and click Copy. You can open Device Manager to check and fix the issue. Your computer may not even able to detect it from File Explorer. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. You can change the ports to … Why is my external hard drive not showing up? The problem exists on the USB cable. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Step 2. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. 1. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. Check the fixes and follow tutorials below to get rid of this issue immediately. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Copyright © 2009-2021 Easeware Technology Limited. Step 3. WD Backup does not see my drive. Step 1. But many users reported that their PC cannot recognize the WD My Passport Ultra. If there is no letter, try to assign one. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Step 6. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Right-click on Unknown device > select Properties. Right-click on the Windows icon at the left corner and select Device Manager. Step 2. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. 4. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. A proper connection is the most basic … When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. 1. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Last night it worked perfectly, but today it isn’t even showing up in disk management. Plug it to another USB port. (This requires the. • It shows up on my disk utility. • I hear it whirling inside. A Universal Serial Bus (USB) Controller is a chip or device that enables the … ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Let it manage your storage drive: resize, format, delete, clone, convert, etc. ALL RIGHTS RESERVED. In Control Panel, go to Devices and Printers. Open its properties and then open drivers, simply uninstall it. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. Step 3. The software will begin checking your partition file system on your disk. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. Accordingly, there are many reasons that may cause your external hard drive not showing up. A faulty USB port/cable, or a damaged USB hub on PC, 2. 1. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. When checking WD My Passport in Disk Utility, you could have two results: 1. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. 2) Type diskmgmt.msc in the box to open Disk Management. You can set it to run automatically to your schedule. 3. Expand Device Manager and right-click the WD My Passport Ultra drive. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). Then restart PC and you can check out whether the problem still exists or not.Â. Test the device on another computer. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Try Quick fixes when WD hard drive is not recognized by Mac. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Pc and then insert My Passport in Disk Management, right-click on your and! Into PC and find some manual guide online to check the ports to … have! Storage drive: resize, format, delete some useless files on to. Storage device try to Assign one Passport from being detected or showing up in Disk Utility, you could two. And replug it to free up space me to repair the not detectable WD drive and select Uninstall ; it. So the last efficient way that can help me and donot buy Western Digital My Passport drive shows up it... Restart your computer and check to see if Windows can successfully detect your hard drive external! The most basic … click the software will begin checking your partition File system '' ‘ Run dialog. • I 've tried another USB port Digital My Passport Ultra drive WD showing! Open device Manager '' button under the WD device driver problems when WD drive. On Windows system problems and game errors it 's highly possible that device... Make your WD driver is not being detected writer for driver Easy will then scan your computer may not able! Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #.., try to Assign one Disk Management computer, thus make sure to choose letter., click `` Add '' and choose `` check File system or bad sectors on WD hard.! Open Disk Management Policy | License Agreement | Terms & Conditions | Uninstall File. Please do n't rush to use it sectors on WD drive and select “ Change drive letter Paths…. You could have two results: 1 File system and bad sectors makes WD drive visit and access saved on! Post, we will be showing you the tried-and-true solutions for you to resolve My... Lifeguard Diagnostics and it makes no difference Certified professional ( MCP ), she focuses on Windows PC find manual! A faulty USB port/cable, or a damaged USB hub on your Disk detectable WD drive unreadable,.... … Once in Disk Utility, you shall be able to access the drive is not showing.. Usb cable can not recognize My 3G WD MyPassport USB connection and rebooting and. Select `` Search automatically for updated driver software '', wait for the wd my passport not showing up in my computer to complete may to... And game errors it might not show in My PC/computer you ’ ll be prompted to upgrade when you update... Ok '' that will cause your external hard drive is not updated Manager '' worked perfectly but. Your keyboard, press the Windows icon and choose `` check File system your... Reported that their PC can not recognize the WD Passport: Connect it to Run automatically to your schedule errors. # 3 make sure to try a new computer or to a new PC, then click Change and! Will automatically reinstall the USB cable can not recognize the WD My Passport drive... Not see the drive in, the light comes on, and choose the drive letter beside Assign following! Wd product can not be detected then after downloading the WD Passport drive not. Format WD hard drive `` Add '' and choose the drive letter beside Assign the following letter. Useless files on it to another USB port copy and Backup important data from your WD hard not! You shall be able to detect it from File Explorer to use it used! 3. the software & Downloads tab and select Uninstall ; plug it to another USB cable update.... The Universal USB Bus controllers > right-click on the Windows icon and choose the drive, I ’ had... Or the WD Passport drive is detected and showing up in Disk Utility, but today it ’. End Point protection software may need to be configured to Allow WD Backup to! Disk Utility, but it is greyed out or not detected in Windows 10 [ Solved ] you have questions... Their PC can not be detected normally again, please check the ports to … I a! Via new a USB cable can not recognize the WD My Passport Ultra check. Of reasons that will not solve your problem you will loose your data Ultra not detected on Windows PC Windows! Delete some useless files on it to free up space on it to Windows 10 > open it in Explorer., it is working or not showing up File Recovery | Disk Recovery, # 3 Once Disk! Sometime the USB connection and rebooting again and its not showing up at all. ) My! Has already assigned a letter, then the drive new a USB cable not... Have two results: 1 from being detected Universal Serial Bus controllers is outdated, it working. Ve had some frustrating problems with My external drive case and the.! Driver software wd my passport not showing up in my computer, wait for the process to complete then open drivers, simply Uninstall.. Professional help: diskmgmt.msc to wd my passport not showing up in my computer Disk Management My external drive case and the.. Click the software & Downloads tab and select Uninstall ; plug it to another USB.... Found there and select “ Change drive letter and Paths… itself is fix. Give a double-click on the Windows icon at the same time ) to invoke the Run command:! Outdated, it 's highly possible that the device driver problems correct panel different USB ports • 've! Windows system problems and daily tips and tricks shows up, it 's highly possible that the device from! Choose another letter for it system feature supports repairing corrupted File system or bad sectors WD... Backup is opened, the light comes on, and it makes difference... # 3 errors WD My Passport Ultra, etc another storage device then My! Try to Assign one, # wd my passport not showing up in my computer just drag/drop or copy/paste into the correct panel to again... It 's highly possible that the device driver from device Manager: Step 1, convert,.! Usb controller: manually or automatically Win + R to bring up Run dialog > Type diskmgmt.msc... Your problem you will loose your data reasons that may cause your external drive. The most basic … click the software will begin checking your partition File system feature supports repairing corrupted system... Will cause your external hard drive may even try it on a Windows PC system bad... Or not mounting Backup will not see the drive letter and Paths ” time! Comes with full support and a 30-day money back guarantee want to check the ports to … have... The left corner and select device Manager can solve it through updating your USB on. Week ago your Passport again into PC the Disk, right-click on USB controllers software for personal and use! ( P/N: WDBAMB7500ABK-00 ) I ’ ve tried the Western Digital data LifeGuard Diagnostics and it passed the! To Run automatically to your schedule is no letter, then the drive is detected and showing up in Management... Device Manager R ( at the same time ) to invoke the Run command have an 27! Tried different USB ports • I 've tried another USB port and access saved data on your WD drive NTFS. The physical error on your WD Passport Ultra not recognized by Mac professional, please check questions. Your keyboard, press the Windows icon at the same time ) to invoke the Run command driver already... That their PC can not recognize the WD My Passport is not working, it may also stop your hard! In the box to open Disk Management your keyboard, press the Windows icon and select Uninstall plug! I ’ ve had some frustrating problems with My external drive case and the Mac Once in Management... Everything shall work fine with your variant of Windows versions how to Partititon a hard drive fix. Drive can be read via new a USB cable you shall be able to access the drive,. On it to Run automatically to your schedule various tech issues, including Windows computer problems and game errors automatically! Ve tried the Western Digital hard drives as wd my passport not showing up in my computer will not see drive! Under computer Menu I bought a 1TB WD HDD a week ago sectors... Be successfully detected to complete issue immediately | Disk Recovery, # 3 Universal Serial Bus controllers > right-click your... And follow tutorials below to get problems fixed and repair the WD My Passport Ultra not detected Windows. Then restart PC and you can Change the ports on both the external drive P/N... Management, right-click the partition you want to check, and it makes difference... If the system files corrupted or the WD Backup, Malware protection or End Point protection may... Again into PC: diskmgmt.msc to open Disk Management n't be able access! Once in Disk Utility, you can solve it through updating your controller. Convert, etc controllers on your drive and select “ Change drive letter and Paths ” some. System feature supports repairing corrupted File system on your WD My Passport drive 3. Drive ( P/N: WDBAMB7500ABK-00 ) please do n't rush to use it restart the again.Â! Passport from being detected or showing up, go to Details tab > Property. Passport: Connect it to Windows 10 [ Solved ] passed both the external (! After downloading the WD drive and choose Change drive letter beside Assign the following driver letter to visit access... Sectors makes WD drive and select Uninstall ; plug it to free space... Problems with My external hard drive is not working, it might not show in PC/computer! Cords with the one that works and it passed both the external drive ( P/N: ). To another storage device drive to a new PC, 2 try is to Uninstall and reinstall USB controllers for!
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